Our goal is to encourage an open and respectful dialogue on the topics posted on the Cetaphil Malaysia website and social media channels operated by Galderma.

Galderma does not represent or endorse users’ comments and posts on this website and its social media platforms, except those we post.

We, therefore, do reserve the right to monitor them. Here are some reasons why we may decide not to publish them or to remove them:

As Galderma works in a regulated industry, we cannot engage in discussions about pharmaceutical products. Please refrain from mentioning Galderma pharmaceutical products or pharmaceutical products from other companies. We reserve the right to remove any comments which reference a pharmaceutical product;

Your comments include offensive, abusive, defamatory or discriminatory content;

Your comments are off-topic;

Your comments offer health or medical advice; or

Your comments violate copyrights or intellectual property.

We will update this list regularly, but please note that Galderma reserves the right to remove comments entirely at its discretion. Should your comment have disappeared for a reason you do not understand, please do not hesitate to contact us.

Rules governing consumer ratings and review service

In addition to these terms the following additional rules apply for ratings and review services. In order to submit any content to any rating and review service available on Cetaphil Malaysia website (such as text, photo, video, likeness or other material or information), you must be 18 years of age or older, or have received the consent of the person/s exercising parental authority. If you have received prior payment or promise of payment in return for your proposed submission; or if you have received an incentive such as free product, discounts, gifts, sweepstakes entries you will disclose it in your submission. If you are a Galderma employee or work for a company or agency hired by Galderma, you have disclosed that relationship.

All content that you submit is accurate and is based upon your actual experience with the product being reviewed. It shall not include any information that references other websites, addresses, email addresses, contact information or phone numbers. You are responsible for the content of your submission, not Galderma.


While Galderma uses all reasonable efforts to ensure the accuracy of materials on our website and to avoid disruptions, we are not responsible for inaccurate information, disruptions, discontinuance or other events which may cause you damage, either direct (e.g. computer failure) or indirect (e.g. loss of profit). Any reliance upon materials on this website shall be at your own risk.

If you have a question on a specific medical condition, please consult a healthcare professional.

Galderma cares about the safety of its products. By reporting adverse events experienced with Galderma products, you contribute to the safety monitoring. To report an adverse event, please click on the following link: http://www.galderma.com/Contact